We purchased a “Tahitian” Spa from you this afternoon. We’re pretty excited about arrival day and our first dip. We have to say that we were definitely in the “Just Looking” stage when we came by this weekend, as its very much an “additional” purchase beyond what our budget for our back yard remodel. We just finished remodeling our home, repainting and putting in a new driveway in the past year, so the Spa was on the future wish list.
That being said, you have Cassidy to thank for our purchase, and we have to say that she made the whole experience pleasant, informative, fair and unpressured. She knows her job very well, and how to give great customer service. We shopped around, but came back to Norflow because of how she conveyed the quality not only of your products but of the experience of owning a Caldera Spa. We’ll be recommending her service.
We hope you treat her well, good employees are hard to keep. Please look for my review on Yelp as well.
Now that we have had our Caldera Martinique Spa for a little while I just wanted to let you know how much we love it!! We come home, after being on the road for a week and there is nothing that can compare to how nice it is to crawl into that spa and let it take you away..plus how good my back feels when I get out of it. It is everything that you helped us envision it would be and more!!
You have a special talent for not only selling us on all the features it has but also helping us to envision it in OUR backyard with us in it..it’s so nice.
At night we light our tiki torches, turn on the music, (which is a beautiful feature) have a glass of wine and enjoy!!!
Thank you so very much,